Employment

Shop Coordinator (part-time)

Compensation: $25.75/hour; 20 hours/week
Location: Hybrid
This position requires weekly on-site order fulfillment and meetings in addition to responsibilities that can be completed remotely.
Apply by: September 13, 2026
Anticipated start date: November 2, 2026

About the role:

Retail and wholesale distribution of native seeds, educational publications, and branded merchandise account for over 20% of Wild Seed Project’s annual revenue (primarily through online Shopify store, wholesale accounts via Faire, and occasional pop-up events). We’re hiring a half-time Shop Coordinator to support retail operations and marketing to drive growth of the shop to support our financial sustainability and help more people grow native plants from seed. This position reports to the Communications Director. This position is intended to increase to full-time as sales volume and revenue increase.

Where you’ll work:
Some work can be done remotely on a flexible schedule. You’ll need to be in person:

• at our North Yarmouth administrative office weekly for order fulfillment and inventory management, and for all-staff meetings on Tuesdays

• at our Native Seed Center in Cape Elizabeth on a seasonal basis, primarily in fall to support our Native Plant Sale

• occasionally for evening/weekend pop-up events in the region
  

What you’ll do:

• Manage daily shop operations:

  • Maintain and troubleshoot Shopify system

  • Maintain accurate internal inventory records and corresponding product status on website

  • Process and fulfill outgoing orders

  • Manage inventory of packing materials and shipping supplies

  • Coordinate with the Seed Stewardship Director to manage seed packet inventory

  • Coordinate with the Manager of Applied Ecology to manage inventory of in-house publications

  • Manage relationships with existing vendors and retailers; order product for resale as needed

  • Maintain and develop accurate and engaging copy for product descriptions
    

• Lead customer service operations for the Wild Seed Project Shop:

  • Monitor shop@wildseedproject.net inbox

  • Respond to customer inquiries on products and ordering; coordinate with Education Director & Seed Stewardship Director on technical questions

  • Resolve issues with product quality, payment, and order fulfillment

  • Maintain accurate records of accounts receivable and support the Executive Director in collecting payment
    

• Support product and marketing strategy:

  • Support Executive Director and Communications Director with product development that aligns with mission

  • Support Executive Director and Communications Director with shop marketing strategy; implement strategies to meet or exceed revenue goals

  • Create content for Shop-related emails and social media campaigns

  • Design print and digital ads as needed

  • Support Google AdWords and paid social campaigns

  • Conduct outreach to retailers for Wild Seed Project merchandise and publications
    

• Support in-person retail events:

  • Coordinate with Education Director on retail sales at external events

  • Train staff and volunteers on POS system operations

  • Support the fall plant sale under the Operations and Seed Stewardship Directors, including POS set up and training
    

• Provide Executive Director and Operations Director with reports and data for budgeting Shop revenue and expenses

What we’re looking for:

• 3+ years of experience working with Shopify

• 3+ years of customer service experience

• Familiarity with e-commerce best practices

• Educational background and/or substantial work experience in marketing, retail management, graphic design, or other skills relevant to the job functions

• Enthusiasm for engaging directly with customers, and care for the customer experience

• Strong time management, problem-solving, and communication skills

• Creativity and a strong aesthetic sense

• A collaborative working style

• The ability to judiciously and effectively balance financial, social, and environmental priorities when strategizing and decision-making

• A passion for the natural world and human community

Compensation & Benefits
This position pays $25.75/hour for an expected average of 20 hours/week. Benefits include:

• Ten days (80 hours) of PTO, three days (24 hours) of sick time, paid federal holidays, and a paid winter break at the end of the calendar year

• Employee-funded dental and vision insurance are available

• Employee-funded healthcare and dependent care Flexible Spending Accounts are available

• Simple IRA retirement accounts are available; Wild Seed Project will match contributions up to 1% of total pay

• Staff discount on Shop merchandise

As the time commitment of the position increases, PTO and sick time will increase proportionately and health insurance with 75% employer coverage of premiums will become available.

How to apply:

An important note: Wild Seed Project is a human-run organization. We value lived experience, human perspectives, and the real, honest voices that arise from an embodied life. Please do not use AI to generate any application materials.

Submit a cover letter and resume (PDF format) to Jess Gildea, Communications Director, at jobs@wildseedproject.net with the subject line “Shop Coordinator Application.” Please name files: Last Name - Cover Letter and Last Name - Resume. Apply by September 13, 2026.

About our hiring process:

We’ll respond to all applicants in the three weeks following the application deadline.

Interviews:
Interviews will take place on Zoom with the Executive Director, Operations Director, and Communications Director. Interview questions will be provided to candidates at least 24 hours in advance.

First round interviews: weeks of September 28 and October 5
Second round finalist interviews: week of October 12
Anticipated start date: November 2, 2026.